From: Patrick Jankowiak (eccm@swbell.net)
Date: Sat Nov 16 2002 - 01:29:04 PST
Before anyone gets excited, I am not implicating either of the vendors Mel mentioned. There are many large vendors and I am not identifying the vendor because I am guarding my customer's privacy.
===========
"I can't say, sir".
'Can you not say because you don't know, or have you been ordered not to say?'
"I can't say, sir".
===========
My comments are intended to help customers avoid issues with incompetent or nonexistent Q.A., or unfriendly customer service policies, by requesting a tangible statement or promise of some kind from
the vendor.
Patrick Jankowiak wrote:
>
> At the prices of such gear, be sure you get a written/faxed guarantee on that radio. A reputable dealer won't mind doing that.
>
> A customer of mine bought a 'working' GRC106 from one of the large vendors to remain un-named, and it was a junker with a bad freq. standard (almost unobtainable) and MHz synth in the RT, and a bad
> servomotor in the amplifier. The vendor refused to do anything, said they could not do anything about it.
>
> Now he is paying me to fix it, and it is not cheap. But it will seem very cheap indeed compared to the repair cost on a SINGARS set, assuming parts are available.
>
> There are entirely too many radios being sold by vendors large and small as 'working', when they have defects. eBay is notorious for this also. I suppose that for some vendors, 'working' means
> 'working properly' when you are buying, and 'it lit up and made some noise but no smoke came out' when you are selling.
>
> Just my $0.02, after seeing this nice customer who is also a National Guardsman and a Ham get ripped off.
>
> Mel Miller wrote:
> >
> > If you havent already, try the following vendors:
> >
> > http://columbiaelectronics.com
> >
> > http://maxpages.com/murphyjunk
> >
> > hey have a lot of radios.
> >
> > Good Luck,
> > Mel Miller
> > M725
> >
> > > From: Jeffrey Smith MVP <mvpco@yahoo.com>
> > > Date: Thu, 14 Nov 2002 07:57:59 -0800 (PST)
> > > To: <mil-veh@mil-veh.org> (Military Vehicles Mailing List)
> > > Subject: [MV] Radios for HUMV needed
> > >
> > > I need the sincars or GRC203 radio setup for the HUMV
> > >
> > > Need:
> > > Antenna setup
> > > Radio
> > > Power Supply
> > > Mount
> > > Cables etc.
> > >
> > > I have the Shelf it all sits on already mounted.
> > >
> > > Jeff Smith
> > > Pensacola, FL
> > > 850-475-5030
> > > mvpco@yahoo.com
> > >
> > >
> > >
> > >
> > > __________________________________________________
> > > Do you Yahoo!?
> > > Yahoo! Web Hosting - Let the expert host your site
> > > http://webhosting.yahoo.com
> > >
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> >
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>
> ===Mil-Veh is a member-supported mailing list===
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> To switch to the DIGEST mode, send e-mail to <mil-veh-digest@mil-veh.org>
> To reach a human, contact <ack@mil-veh.org>
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