Re: FW: Listers. I need your thoughts.

From: Brian Shook (packrat-parts@peoplepc.com)
Date: Mon May 08 2006 - 06:12:18 PDT


Ditto...

-----Original Message-----
>From: International Movie Services <ims@telus.net>

>If you make a mistake, for whatever reason, you are honour bound to rectify
>the situation even if you have to take a financial hit!
>A good reputation is a precious thing; I too have been burned by two members
>of this list but remember, never get mad, get even!!
>Cheers!
>Ian
>----- Original Message -----
>From: <danjahn@qlink.ca>
>To: "Military Vehicles Mailing List" <mil-veh@mil-veh.org>
>Sent: Sunday, May 07, 2006 5:01 PM
>Subject: [MV] FW: Listers. I need your thoughts.
>
>
>>
>>
>> -----Original Message-----
>> From: danjahn@qlink.ca [mailto:danjahn@qlink.ca]
>> Sent: May 7, 2006 5:35 PM
>> To: robertmorrison@telus.net
>> Subject: Listers. I need your thoughts.
>>
>>
>> Hi Listers.
>>
>> MV Content: Military tires for my 6X6
>>
>> I need your thoughts with a situation that has arisen between fellow
>> lister Gene Pantano and myself.
>>
>> I ordered some 1100x20 tires from Gene back in January and allthough I
>> asked him a number of times to be sure that he was shipping 1100x20 tires
>> I
>> ended up receiving 900x20 tires after paying shipping fees, duties and
>> taxes to get them into Canada.
>>
>> Gene was surprised to hear this and did admit that he hadn't checked the
>> tires but instead asked his wife to check them. Upon further investigation
>> he learned that his supplier had not only sent him the wrong tires, the
>> supplier knew he had sent the wrong ones!
>>
>> We both agreed at first it wouldn't make sense to ship them back so Gene
>> suggested I try to sell them up here and in the meantime he would try to
>> find the correct tires which by the way the supplier had sold to someone
>> else when he didn't hear back from Gene.
>>
>> I tried selling the tires within the two clubs up here as well as on this
>> list. But as I had paid too much for 900x20 tires ( 900's usually cheaper
>> that 1100's )no one was interested in buying.
>>
>> I tried a number of suggestions to resolve this situation but all have
>> been shotdown by Gene.
>>
>> Gene will only reimberce me what I paid for the tires plus I have to get
>> them to a friend of his in California ( 1500 miles away). He refuses to
>> pay
>> any any of the shipping costs involved in this mistake ... only what I
>> paid
>> for the tires.
>>
>> My last try at trying to resolve this situation resulted in a email from
>> Gene telling me he is tired of my whining and not to email him again. I
>> wonder who would be whining if I had sent him a bogus money order!
>>
>> A number of long time listers will know that Gene has used this list to
>> get action when he has been burned by someone, so I thought I would bring
>> this situation here to see what you people think.
>>
>> What I'm asking of this list is how you think the mistake should have
>> been
>> resolved. I'm not asking you to judge Gene's character only constructive
>> criticism please.
>>
>> You can email your thoughts to me directly but I would prefer you send
>> them to this list in the hopes that Gene might read them and have second
>> thoughts.
>>
>> If nothing else I may raise some interesting discusions about using this
>> list to buy and sell stuff.
>>
>> Thankyou all for taking the time to read this.
>>
>> Dan
>>
>>
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>>
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>
>
>
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