Sears

From: Steve & Jeanne Keith (cckw@attbi.com)
Date: Wed Mar 12 2003 - 14:27:30 PST


MV content: we use hand tools on the HMVs

Just thought some of you might like to know this

I returned a screw driver, bent punch and intermittent ratchet today
to Sears. They replaced all and attempted to give me a lesser grade,
reconditioned ratchet! The guy told me that their policy was repair
or possibly replace with reconditioned! I went over and looked and
found the same ratchet, not a lesser and told him I wanted that one!

Beware
Steve



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