From: Jack (milveh@sbcglobal.net)
Date: Wed Nov 17 2004 - 16:53:12 PST
Ken, kudos my friend. Very well said and I hope your
message is taken to heart by everyone.
I make it a firm rule that we will refund the purchase
price, less shipping, regardless of the reason as long
as its returned in the same condition as sold and
within a reasonable time of the purchase.
A few dollars lost on a refund goes a long ways to
making a great return customer who can trust us. Folks
used to call that goodwill, I just call it good
business!
--- Recovry4x4@aol.com wrote:
> Well said Mike. For the most part I've had the same
> dealings. As far as Wayne
> Harris, he and I are friends so maybe my viewpoint
> on him is suspect but we
> became friends from dealings together! He is a
> straight up guy and from time
> to time he gets burned for being that way. To all
> vendors and sellers alike;
> treat the others like you would like to be treated.
> This is a great hobby with
> mostly great people, lets keep it on the up & up!
> Kenneth Engle
>
> ===Mil-Veh is a member-supported mailing list===
> To unsubscribe, send e-mail to:
> <mil-veh-off@mil-veh.org>
> To switch to the DIGEST mode, send e-mail to
> <mil-veh-digest@mil-veh.org>
> To reach a human, contact <ack@mil-veh.org>
>
This archive was generated by hypermail 2.1.4 : Sat May 07 2005 - 20:37:41 PDT