Re: Surplus Condition Question

From: MISTYMTN (mistymtn@gwtc.net)
Date: Tue Mar 14 2006 - 11:14:41 PST


Hello -- Perhaps a formal Better Business Bureau
complaint is in order ??

http://www.bbb.org/

----- Original Message -----
From: "FireflyArms" <info@fireflyarms.com>
To: "Military Vehicles Mailing List" <mil-veh@mil-veh.org>
Sent: Friday, March 10, 2006 3:16 AM
Subject: Re: [MV] Surplus Condition Question

> Thanks for the input guys. I'm glad to know that I haven't gone completely
> off my rocker. The vendor is Dave Demorrow at All Era Militaria in TX,
> www.alleramilitaria.com. Here's the whole silly story:
>
> I got a load of canteens from GL and some had beat up caps. I found this
> vendor's website via Google and he had the best price on new caps. I
> contacted the vendor to confirm price and shipping. Upon his reply I
> immediately paid via PayPal, mistakenly thinking they would offer some
> protection against getting burned.
>
> After 2 weeks and nothing shows up, I email the vendor. He states "they
> were
> returned in the mail, verify my address and I'll send them again." I again
> send my address and wait.
>
> 4 days later a box arrives. I ordered 40 NEW caps and received 20 USED
> caps.
> I was a bit pissed off. I went to PayPal and filled out their complaint
> form. The instantly reply that my complaint has been logged but I won't
> get
> a refund via them because while I didn't receive what I ordered, I did
> receive something. They'll only intervene if you don't get anything.
>
> I contact the vendor and he calls me. First he says that the quantity was
> a
> mistake and he'll send more. I say I don't want more becuase these aren't
> new. He goes on to tell me a story about how yes, these are new, that he
> took them off new canteens that he replaced with old-style solid caps. He
> also states that the delay in shipping was because he was in the hospital
> (contrary to what he had told me previously). We continue to disagree on
> the
> condition and he agrees to refund my money if I return what I have
> received.
>
> So now the box is packed and going back in the mail. I'm not going to hold
> by breath for a refund.
>
> Thanks again for the opinions,
>
> Sam Betlyon
> info@fireflyarms.com
>
>
>
>
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