Re: Potential problem with Military Vehicle Magazine subscriptions

From: Glenn Shaw (milspectruck@verizon.net)
Date: Fri Jun 02 2006 - 12:35:11 PDT

Hi
I had the exact same thing happen but I paid by check which cleared to
their account.

They said it was taken care of.. A month later they send me a letter
saying I had not paid up to renew. I gave them all the info again and
asked what is going on over there. They have not even had the decency
to answer that letter.

When is the next issue out? My last issue was #115 June Issue, I am
wondering if they straightened it out since they dont even answer
customer commos.

Glenn
MTANJ
MVPA

J wrote:
> I recently renewed and just on a lark, decided to contact them to
> confirm it went through ok. It didn't. Seems someone else now handles
> the subscriptions and they had no record of my renewal. They said it
> might be delayed while they transfer records and such. Not comforting.
> They suggested I track down the visa charges and get back to them. It
> would seem to me that this is their job to do, to find out if my
> renewal went through ok.
> Bottom line: Check to be sure you are getting your subscriptions
> ontime. I can't believe this very basic piece of info is not
> accessible to them. Jim
>
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